This charming complex is housed in the former Santa Catalina de Siena convent, a true jewel of 16th century architecture. Constructed in 1576, the hotel comprises a total of 91 rooms, 39 single rooms, one disability-friendly room, and six junior suites, all spread across two storeys. Guests are offered a welcoming lobby with a reception desk manned around the clock, a safe, a cloakroom and currency exchange desk.

Facilities here include the 'El Refectorio' restaurant, a breakfast room, a theatre, a conference room, the 'Las Novicias' bar, and a shop. It is also possible to make use of the public Internet connection, the W-LAN access point, the room and laundry services, the launderette facilities, and the medical assistance. Parking is available for those arriving by car.

In this historic structure, each room is unlike any other but all provide modern comfort in a colonial-style setting. Guests may relax in rooms with high ceilings, carpets, and natural colour linen and curtain textiles from the local manual weaving mill. All of the wheelchair-accessible rooms come with a king-size bed and an en suite bathroom with a hairdryer. In addition, a direct dial telephone, satellite/ cable TV, a radio, an Internet connection, tea and coffee making facilities, a minibar, a hire safe, an iron and ironing board, and either a balcony or terrace are also provided in all accommodation units as standard. The air conditioning can be individually adjusted.