Refurbished in 2006, this hotel is built in Mexican colonial style and spread over 2 buildings, each with 3 storeys. The 154 rooms command views over the extensive green spaces around the hotel and over the city and the surrounding mountains. The hotel's facilities include a lobby area with a reception desk manned around the clock, a hotel safe, lifts, a restaurant, a bar, a cafe and a disco. The function room Dianzu offers space for 10 to 70 persons, whilst the conference rooms Kiosco and Tehuantepec are designed for up to 1000 persons. Guests may take advantage of the laundry and room services, medical assistance and childcare on offer at the hotel. Additional facilities include a hotel shop and a travel agency. Guests are invited to take advantage of the excursion booking service and the currency exchange facility. Public Internet access is also on offer. Furthermore, a car park, a garage and transport facilities are available.

The individually air-conditioned rooms are fitted with a en suite bathroom with hairdryer, one king-size or 2 double beds, a cupboard and a dresser with a mirror. A direct dial telephone, an Internet connection, and satellite/ cable TV are also included in all accommodation units as standard. Tea/ coffee making facilities are also available. All rooms additionally feature a balcony or terrace.