Affording 4 floors with a total of 84 rooms and suites, this historical hotel includes a lobby with a 24-hour reception desk, a safe, a currency exchange facility and a lift. The hotel additionally comprises tobacconists, where guests are able to select from a large selection of names and accessories for smokers, as well as books, tourist guides, street maps, hotel souvenirs, handicrafts, chilled mineral water, confectionary and snacks. The hotel also features a café, a bar, a restaurant, a public Internet terminal/WLAN and conference facilities. The jewellery shop sells exquisitely designed pieces from various regions and the rest of the world, as well as temporary exhibits to be admired by guests. Room and laundry services are on offer. Guests arriving by car may also use the car park and garage. There is a playground for younger guests.

The rooms and suites afford a style entirely reminiscent of the era of the Viceroy Kingdom and have been accredited with the Four Diamond Award from the American Automobile Club. They vary in size and furnishings, yet all afford tasteful fittings, by which wood, fabric and glass play a large role. Each of the rooms comes with an en suite bathroom with shower/bath, a hairdryer, a direct dial telephone, satellite/ cable TV, a radio, Internet access and a hire safe. There is also a minibar, tea and coffee making facilities, ironing equipment, a double or king-size bed and individually controllable air conditioning and heating as standard.