This air-conditioned, family-friendly luxury hotel offering over 200 years of history was renovated in 2004. Guests have access to the wonderful hotel gardens and terrace and there are a total of 5 floors with 120 rooms on offer, which includes 4 suites and 1 room with disabled access. Amongst the facilities count a foyer with a 24-hour reception desk, a safe, a currency exchange facility, a cloakroom and a lift in addition to a café, a hairdressing salon, El Estribo bar, the Peques Club, a games room, a smoking room, a TV room, a seafood restaurant and a breakfast room. Computers and Internet access (WLAN) are available in the business centre and various conference facilities are on offer. There are room and laundry services to make use of, as well as a laundrette and younger guests may participate in the kids' club activities or let off steam in the playground. Those arriving by car are offered a car park and a garage and there is also a bicycle hire service for active guests.

All rooms come with a balcony or terrace affording views out over the zocalo, an en suite bathroom with hairdryer, a direct dial telephone, cable TV, a radio, a hi-fi stereo system, Internet access and a safe as well as a small fridge, tea and coffee making facilities, ironing equipment, a king-sized bed and a sitting area. Air conditioning and heating feature in the rooms as standard.