The hotel has all the facilities of any Quinta Real hotel, combined with features touching on the culture, tradition and architecture of the local area. The decor is characterised by colours, textures and local materials reflecting the best qualities of Mexico. Established in 2006, this hotel comprises a total of 232 rooms spread over 3 floors, of which 4 are junior suites, 113 are suites and one is a designated wheelchair accessible room. Guests are offered a 24-hour reception desk in the lobby, along with a hotel safe, a currency exchange and lift access. In addition this air-conditioned city hotel has a newspaper stand, a cafe, a bar, a restaurant, conference services, public Internet access and a WLAN access point. Room and laundry services are also provided and a car park and garage are available for those arriving by car.

The rooms all come with an en suite bathroom with hairdryer as well as a mini fridge and an ironing set. They each come with a direct dial telephone, a satellite/ cable TV, a radio, Internet access and either a double or a king-size bed. The air conditioning is individually adjustable. A hire safe and a balcony or terrace are also included in each as standard.